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The Complete Recruiter Training Program

Exclusively available to APSCo Members as part of their annual membership subscription.

The Complete Recruiter Training Program


The Complete Recruiter Training Program is APSCo Australia’s newest recruitment training course, designed to establish new recruiters into consistent, high-performing work patterns — or refresh experienced consultants with essential reminders on process, mindset and behaviour.

 

This structured recruiter development program has been specifically curated alongside two of the industry’s most respected coaching and training leaders, Sophie Robertson and Russell Webb.

 

Whether you're onboarding new consultants or strengthening the capability of your existing team, this program provides practical, real-world recruitment skills that drive performance.

 

APSCo Members: Enrol your team using the form at the bottom of this page. ⬇️

What’s included in The Complete Recruiter Program?

 

This eight-module recruitment course covers the essential skills required of a complete recruiter — from business development to client management and candidate care.

 

Program Modules

Session 1: How to Be Successful in the Recruitment Industry
Session 2: Building Your Market Through Candidates
Session 3: Introduction to Business Development
Session 4: Relationship Building with Clients
Session 5: Taking an Effective Job Brief
Session 6: Managing the Temp Process
Session 7: Managing the Perm Process
Session 8: Keeping the Business on Your Terms

 

Each module focuses on practical recruitment skills, commercial awareness, and the mindset required to succeed in today’s professional staffing market.

 

How the program works

  • 45–50 minute on-demand training modules
  • Knowledge check quiz per module (10 multiple choice questions + 1 open response)
  • Self-paced access for your team
  • Certificate of Attainment upon completion (administrative fee applies)

 

Who is this recruitment training for?

 

The Complete Recruiter program is ideal for:

  • New recruiters entering the recruitment industry
  • Recruitment consultants building business development capability
  • Experienced recruiters wanting to refine process and performance
  • Recruitment leaders onboarding new team members
  • APSCo member firms looking to embed consistent best practice

 

Because the program is included in APSCo membership, it’s a powerful, cost-effective way to elevate team capability across your business.

 

Frequently Asked Questions 

 

Can members enrol at any time?

Yes. Members can start whenever it suits them. 

 

How long is each module?

Each module runs for approximately 45–50 minutes.

 

How long is the quiz?

Each quiz includes 10 multiple choice questions and 1 open-ended response designed to reinforce key takeaways.

 

Is The Complete Recruiter included in APSCo membership?

Yes. The program is fully included in APSCo membership, with no additional enrolment fees. A small administrative fee applies for Certificates of Attainment.

 

The difference between APSCo Certification and The Complete Recruiter


APSCo also offers the Staffing Professional Certification, which is designed to inform and update recruiters and staffing professionals throughout their careers - from new entrants to experienced consultants - with compliance knowledge and best-practice frameworks to support commercial success.

 

In contrast, The Complete Recruiter Training Program is a skill-building recruitment course focused on day-to-day performance, behaviours, and mindset - helping recruiters build strong habits that drive consistent results.

 

Together, these programs support both compliance excellence and high performance in professional staffing.

What our members say

This program has been a game-changer in sharpening my skills and mindset....Massive thanks to Sophie Robertson and Russell Webb for delivering practical insights, challenging my thinking, and elevating the standard of what it means to be a recruiter.

Lucy Lowe, GWG Recruitment
The content is practical and easy to apply straight away, especially around candidate engagement and refining sourcing strategies. It’s also reassuring to know the approach is aligned with industry best practices. The sessions are well-paced and delivered in a way that keeps things engaging without feeling too formal.

Ellen Babij, Beacham Group

Meet our Trainers

Sophie Robertson
Sophie Robertson, Younique Coaching

Sophie Robertson is a recruitment industry advisor, coach and trainer. She worked in recruitment for 18 years in various roles from consultant to Business Development Director to General Manager in a global firm as well as in a boutique firm.

Since 2007, Sophie has through her business Younique Coaching coached many recruiters at all levels to bill more and be more successful.

She also works at an advisory level to recruitment leaders and business owners to assist them to build high performing teams.

Sophie’s areas of expertise include: leadership for high performing teams, growing temp and contract businesses and business development.

Sophie’s book ‘Secrets to running a lucrative temp desk’ has helped many companies establish and grow their temp desks.

Connect with Sophie on LinkedIn
Headshots Square (27)
Russell Webb, Claverdon Consulting

After working as a very successful Recruitment Sales Manager, Russell realised that educating others was his real passion, so he joined SThree as their first Performance Coach, and then progressed rapidly to grow and manage a team of coaches throughout the UK, Europe and North America. 

The combination of personal coaching, delivering bespoke training and building Leadership Programmes to support new Leaders, led to higher levels of retention, built a phenomenal culture and vastly increased productivity. 

After a move to Europe, Russell worked fanatically to help Amoria Bond grow from 13 employees to over 160. Here, he built robust internal recruitment processes and built an L&D team to educate the new employees to deliver a service that would be memorable for customers. 

Here in Australia, he helped Evolution Recruitment grow their footprint and reputation significantly and now offers this experience of helping businesses to grow capacity and capability with exceptional levels of commitment. 

Connect with Russell Webb on LinkedIn

Register for The Complete Recruiter

Please fill out the form below to register for APSCo's Complete Recruiter Training Program. 

 

If you wish to register more than 10 people for the training program, please email carly@apscoau.org to assist.

Not a Member yet? Join APSCo Australia to access The Complete Recruiter

Join APSCo Australia